ABSTRACT

Non-Communicable Diseases (cardiovascular, cancer, diabetes mellitus) is the leading cause of death in the world. In addition to physical pain, patients with Priority PTM have a risk of mental disorders that have the potential to make the patient experience mental disorders, to suicide. The success of the healing process that occurs in patients does not only depend on received medical factors, but also psychological factors. To support the patient’s psychological condition, it is necessary to create an environment that is healthy, comfortable and provides positive support for the patient’s health healing process which is called a healing space. This study aims to explore how Hanara Clinic can organize an environment that can reduce stress and support the patient’s healing process. This study uses a qualitative methodology with a case study approach and is dissected using social construction theory. The results revealed that Hanara applied 13 principles of healing space, namely: 1) Optimizing natural ventilation; 2) Optimizing natural lighting; 3) Using earth tone colors for the walls, furniture, and clothing of the therapist; 4) Providing a healing garden; 5) Presenting the sound of nature that is reconciling; 6) Provides aromatherapy; 7) Choosing soft furnishings with natural nuances; 8) Creating gardens and ponds as noise relievers; 9) Maintain patient safety by choosing blunt angle furniture; 10) Placing decorative elements as a means of therapy; 11) Provide a private zone for patients; 12) Using granite and marble floors in the circulation area, and 13) Providing the water element to create tranquility. The series of healing spaces created by Hanara played a role in reducing patient stress. In addition, it also plays a role in improving the quality of life of patients, reducing pain in physical ailments, and shortening patient care time.